Granite EPIK

Yes.  All EPIK devices and ports are blocked from all unauthorized access and Granite maintains rigid security, firewalling, and encryption best practices.

All EPIK devices may be enabled with e911 functionality and can be assigned distinct E911 call routing and location management with secure delivery to PSAPs (Public Safety Answering Points) and can include the location address, building floor and even office or cubicle location.

All EPIK appliances are monitored in the NOC just like any other Guardian service, right down to the Port level.

However, it’s important to understand that just like a POTS line we don’t know if a transmission is successful or not, we are just monitoring that the line is active and completing calls successfully.

It is required to connect to wired Internet in order to provide the primary connection, and to load balance against latency, especially for Life Safety and Fax transmissions, and the LTE is used as a redundant back-up connection.

There is security documentation available via the EPIK Solutions Engineering team that explains further.